03.09.2011
Arcade Fire and the Backyard Connect with Fans Through ExtremeTix
Houston, TX (March 9, 2011) –
With their only Austin appearance coming May 3, 2011 at the Backyard, Arcade
Fire fans snatched up all available tickets in 18 minutes last Friday morning.
And ExtremeTix’s ticketing system not only withstood the tremendous demand, but
ensured each fan knew where they were in the online ticketing process.
“After winning the Grammy for
Album of the Year last month, we kn ew Arcade Fire was going to be a big show
and great test of our ability to handle large on-sales,” commented Charly
Garrett, president of ExtremeTix, Inc. “Our technology won the day. We relied
on our streamlined purchase pages, best available ticket functionality, Captcha
phrases to stop the bots and dynamic time limits that shut down abandoned users
to complete more transactions in shorter timeframes,” Garrett continued.
“Bottom line is that we hope fans enjoy the Backyard and have a great time at
the show.”
“It’s great to have a strong
partner like ExtremeTix at your side when big names like Arcade Fire and Willie
Nelson are coming through,” said Tim O’Conner, owner of the Backyard. “Charly
and his team are always prepared and eager to ensure our customers and the
bands’ fans have an easy time buying their tickets online.”
Additionally, the ExtremeTix team
collected feedback from across the web as the on-sale was taking place and will
be addressing concerns fans voiced over Facebook and Twitter in the next big
on-sale.
About The Backyard
A natural, open aired stage located in the Heart of the Texas Hill
Country, this one-of-a-kind venue plays host to music as varied as the people
of Austin.
Carrying on the tradition of the legendary Backyard, this venue creates a
natural, comfortable and unique environment for artists and fans.
About ExtremeTix
ExtremeTix, Inc. is a leading provider of
innovative ticketing solutions and a broad range of event services to the
Entertainment Industry. Focused on driving client success, the company boasts
the best service and support in the industry, with no start-up fees. At the
same time, ExtremeTix provides an enhanced consumer experience with easy-to-use
applications and a full suite of social media engagement tools. Based in
Houston, the company has branch offices in Tampa, Grand Rapids and New York and
services clients across the US and Canada.
For additional information, please contact:
Deven Nongbri, VP of Marketing, dnongbri@extremetix.com;
800-370-2364, x323
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